Terms of Service
Please read these terms carefully before using our website or making a purchase
Introduction
Welcome to Wayuu Bags. These Terms of Service govern your use of our website and the purchase of our products. By accessing our website or making a purchase, you agree to be bound by these terms.
Website Usage
Our website is provided for your personal, non-commercial use. You agree to use our website in accordance with these terms and applicable laws.
- You must be at least 18 years old to make a purchase
- You agree not to use our website for any unlawful purpose
- You will not attempt to gain unauthorized access to our systems
- You will not interfere with the proper functioning of our website
- You agree to provide accurate and complete information when making purchases
Products and Services
We offer authentic Wayuu bags and accessories, each handcrafted by skilled artisans. Our products are unique and may vary slightly due to their handmade nature.
- All products are handcrafted by Wayuu artisans
- Each item is unique due to the handmade process
- Product images are representative but may vary slightly
- We reserve the right to modify or discontinue products
- Prices are subject to change without notice
Purchase and Payment
By placing an order, you agree to pay the full amount specified. All orders are subject to acceptance and availability.
Purchase Requirements
- You must provide accurate billing and shipping information
- Payment must be made in full at the time of purchase
- We accept major credit cards and PayPal
- Orders are not confirmed until payment is processed
- We reserve the right to refuse any order
Shipping and Delivery
We ship all orders from the United States using reliable carriers. Delivery times may vary based on location and shipping method.
- Orders are processed within 24-28 hours
- We ship using FedEx and USPS
- Tracking information is provided via email
- Delivery times vary by location
- Risk of loss transfers to buyer upon delivery
Returns and Refunds
We offer a 30-day return policy for unused items in their original condition. Please review our return policy for complete details.
For detailed information about our return policy, please visit our Returns page.
Intellectual Property
All content on our website, including text, images, and designs, is protected by copyright and other intellectual property laws.
- All website content is owned by Wayuu Bags
- Wayuu designs and patterns are cultural heritage
- You may not reproduce or distribute our content without permission
- Product images are for reference only
- Trademarks and logos are our property
Privacy and Data Protection
We are committed to protecting your privacy and personal information. Your data is collected and used in accordance with our Privacy Policy.
For complete details about how we handle your information, please review our Privacy Policy.
Limitation of Liability
To the maximum extent permitted by law, Wayuu Bags shall not be liable for any indirect, incidental, or consequential damages.
Our liability is limited to the amount you paid for the specific product giving rise to the claim.
Dispute Resolution
We encourage resolving any disputes through direct communication. If a resolution cannot be reached, the following process applies:
- Contact our customer service team first
- Provide detailed information about the issue
- Allow reasonable time for investigation and response
- If unresolved, consider mediation or arbitration
- Legal action should be a last resort
Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of our website constitutes acceptance of updated terms.
Contact Information
If you have any questions about these terms, please contact us using the information below:
Email: info@wayuubags.com
Address: Wayuu Bags, [Your Business Address]
Governing Law
These terms are governed by the laws of the United States and the state in which our business is located. Any disputes will be resolved in the appropriate courts of that jurisdiction.