Privacy Policy
How we collect, use, and protect your personal information
Introduction
At Wayuu Bags, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or make a purchase.
Information We Collect
Personal Information
We collect information you provide directly to us when you:
- Create an account or make a purchase
- Sign up for our newsletter
- Contact our customer service team
- Participate in surveys or promotions
- Submit reviews or feedback
Automatically Collected Information
We automatically collect certain information when you visit our website:
- Device information (IP address, browser type)
- Usage data (pages visited, time spent)
- Cookies and similar tracking technologies
- Location data (general geographic area)
- Referral source information
How We Use Your Information
We use the information we collect for the following purposes:
- Process and fulfill your orders
- Communicate with you about your orders
- Send marketing communications (with your consent)
- Improve our website and services
- Provide customer support
- Comply with legal obligations
- Prevent fraud and ensure security
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in limited circumstances:
We are committed to protecting your privacy and will only share your information when necessary and with appropriate safeguards.
Third-Party Service Providers
- Payment processors (PayPal, credit card companies)
- Shipping carriers (FedEx, USPS)
- Website analytics and security services
- Email marketing platforms (with your consent)
- Customer support tools
Data Security
We implement appropriate security measures to protect your personal information:
- SSL encryption for all data transmission
- Secure payment processing
- Regular security audits and updates
- Limited access to personal information
- Employee training on data protection
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy:
Retention Periods
- •Account information: Until you request deletion
- •Order information: 7 years for tax and legal purposes
- •Marketing data: Until you unsubscribe
- •Website analytics: 2 years
- •Customer service records: 3 years
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
Access
Request a copy of the personal information we hold about you
Correction
Request correction of inaccurate or incomplete information
Deletion
Request deletion of your personal information
Portability
Request transfer of your data to another service
Objection
Object to certain types of processing
Withdrawal
Withdraw consent for marketing communications
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience and analyze website usage.
For detailed information about the cookies we use, please see our Cookie Policy.
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the 'Last Updated' date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@wayuubags.com
Address: Wayuu Bags, [Your Business Address]